399bdt com Terms & Conditions — Complete Guide

By using the 399bdt com website and all its services, you confirm that you have fully read, understood, and agreed to all the terms and conditions described here. If you disagree with any part of these terms, please refrain from using 399bdt com.

These Terms & Conditions constitute a legal agreement between 399bdt com and its users. This document has been drawn up in accordance with the laws of Bangladesh, and any disputes shall fall under the jurisdiction of Bangladeshi courts.

399bdt com services are available only to users in regions where online Sports Betting is legally permitted. It is the user's sole responsibility to comply with the local laws of their jurisdiction. 399bdt com will not be held liable for any legal violations by users.

In addition to these Terms & Conditions, 399bdt com's Privacy Policy and Responsible Gaming Policy also apply. Together, these three documents form the complete legal basis governing the relationship between 399bdt com and its users.

To open an account on 399bdt com, you must meet the following eligibility requirements:

• You must be at least 18 years of age. If identified as a minor, your account will be terminated and any deposited funds will be forfeited.
• Each individual may only open one account. If multiple accounts are found under the same person's name, all accounts will be closed.
• All information provided at registration — including name, date of birth, address, and mobile number — must be accurate and truthful.
• The user is not located in any country or region where access to 399bdt com services is prohibited.
• After registration, 399bdt com may request additional verification documents at any time for identity verification purposes.

It is your responsibility to keep your account password and login credentials completely confidential. You are accountable for all activity carried out under your account. If you suspect unauthorized access, contact our support team immediately.

Please read and understand the following rules before placing bets on 399bdt com. Betting within the rules makes for a better experience.

• Once a bet is confirmed, it cannot be cancelled or changed unless 399bdt com initiates the cancellation.
• Minimum and maximum stake limits apply to each bet. These details are displayed on each event's page.
• Odds can change rapidly during live betting. Always check for updated odds before confirming your bet.
• If a match is cancelled or abandoned, the stake for any bets placed on that match will be refunded.
• 399bdt com reserves the right to void any bets placed at clearly incorrect odds due to a technical error.
• Placing bets using multiple accounts on the same event is strictly prohibited.

In accumulator or combo bets, if one leg is cancelled, that leg's odds will be set to 1.00 and the remaining legs calculated accordingly. The same rule applies to pushed bets.

Deposits and withdrawals at 399bdt com are supported via popular mobile financial services, including bKash, Nagad, Rocket, and Dutch-Bangla Nexus Pay.

• Minimum deposit: ৳300. Minimum withdrawal: ৳500.
• Funds are typically credited to your account within 1–5 minutes after a successful deposit.
• Withdrawals typically take between 15 minutes and 24 hours to process, depending on KYC verification status.
• Withdrawal requests will only be approved to the same payment method used for the original deposit.
• Unused bonus balance in your account cannot be withdrawn — it only becomes cashable after the wagering requirements have been met.
• Sending payments to third-party accounts or in someone else's name is strictly prohibited.

If you experience any issues with a deposit or withdrawal, contact 399bdt com support within 72 hours. Claims submitted after this window may not be accepted.

399bdt com regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are detailed on the respective promotion page.

• The welcome bonus is available to new members only and can be claimed once per person.
• Wagering requirements apply to all bonuses — typically between 5x and 30x the bonus amount.
• There is a set time limit to meet wagering requirements. Any unused bonus will be forfeited once the deadline passes.
• Bets placed with bonus balance may be subject to a maximum stake limit — please refer to the details of each individual offer.
• Claiming multiple bonuses from the same household or device will be considered bonus abuse.
• 399bdt com reserves the right to modify or cancel any promotion at any time.

399bdt com believes betting is entertainment — not an addiction. That's why we take responsible gaming seriously. The following tools are always available to help protect our users:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum stake per bet.
• Self-Exclusion: You can self-lock your account for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Get reminders at set intervals to help you stay in control.

If you feel that betting is having a negative impact on your life or someone you know, please reach out to the 399bdt com support team. We're here to help without judgement. For more information, please visit our Responsible Gaming Visit the page.

The following activities are strictly prohibited on 399bdt com. Violations may result in account closure, balance forfeiture, and legal action where applicable:

• Creating multiple accounts under the same person's name.
• Opening an account or making transactions using another person's identity.
• Exploiting the bonus or promotion system through dishonest means.
• Placing bets based on match fixing, spot fixing, or insider information.
• Attempting to launder money or process illegal funds through 399bdt com.
• Using software, bots, or automated methods to manipulate the betting system.
• Exploiting any vulnerability or bug in the platform to gain an unfair advantage.
• Opening an account as a minor using false information.

The personal information you provide when registering on 399bdt com is stored and used in accordance with our Privacy Policy. We do not sell your data to third parties.

However, your information may be shared in the following circumstances:

• Upon a valid request from law enforcement authorities.
• With approved payment gateways for payment processing.
• With authorized verification agencies as part of the KYC process.
• With security partners for fraud prevention.

For more details, visit our Privacy Policy Visit the page.

399bdt com reserves the right to temporarily suspend or permanently close any account at any time, for any reason. This action is typically taken in the following circumstances:

• Violating any provision of these Terms & Conditions.
• Registering with false or inaccurate information.
• If suspicious or fraudulent activity is detected.
• If documents requested for KYC verification are not submitted within the specified timeframe.
• At the user's own request (Self-Exclusion).

If there is a valid balance in the account at the time of closure and no rule violations are found, a refund process will be initiated. However, the refund may be placed on hold while an investigation is ongoing.

If you have a dispute with 399bdt com, please contact our support team first. Most issues can be resolved quickly through direct communication.

• Any dispute regarding betting results must be raised within 72 hours of the event concluding.
• Payment-related complaints must be raised within 7 days of the transaction date.
• Upon receiving a complaint, 399bdt com will provide an initial response within 5 business days.
• Complex cases may take up to 30 days for a full investigation.

If you are not satisfied with our support team's decision, you have the right to seek independent third-party mediation. 399bdt com is registered with the International Gaming Arbitration Commission (IGAC).

399bdt com reserves the right to modify, amend, or update any part of these Terms & Conditions at any time. Notice of changes will be posted on the website and sent to your registered email before they take effect.

Continued use of 399bdt com after any changes take effect will be considered acceptance of the updated terms. If you do not agree with the revised terms, you will have the opportunity to close your account before the changes come into effect.

If you have any questions about these Terms & Conditions or need any assistance, 399bdt com's support team is available 24/7, every day of the week.

• Email: support@399bdtcom.com
• Live Chat: Click the chat icon at the bottom right corner of the website.
• Response Time: Typically within 15 minutes to 2 hours.

When raising a complaint or dispute, please provide your account ID, transaction reference number, and a detailed description of the issue — this helps us resolve it faster.